Last update: [09/04/2025]

At Patrimoine Tours, we attach great importance to the protection of your personal data and transparency regarding its use. This privacy policy informs you about how we collect, use, and protect your data when you visit our website https://patrimoinetours.fr.

Who are we?

Patrimoine Tours

Email: contact@patrimoinetours.com

Phone: +596 696 06 70 07

Personal data collected

We collect the following data when you use our site:

Via contact and booking forms:

• First and last name

• Email address

• Phone number

• Number of participants

• Desired date for an activity

• Any other information provided in the “message” field

Via cookies (see section below):

• Anonymized IP address

• Browsing information (browser type, pages visited, time spent on the site)

• Origin of the visit (natural referencing, advertising, third-party link, etc.)

Purpose of data collection

Data is collected for the following purposes:

• To respond to your booking or information requests

• To manage appointments related to excursions

• To contact you via email or WhatsApp if you have requested us to do so

• To improve the user experience on the website

• To analyze the performance of our website

Data protection

Your personal data is:

• Stored on secure servers (hosting provider compliant with the GDPR)

• Not sold to third parties

• Kept for a maximum of 3 years after the last interaction

Data sharing

Your data may be shared with:

• Our tour partners, solely for the purpose of managing your booking

• Our hosting provider and security provider (e.g., Litespeed Cache to optimize the website)

• Third-party services such as Google Analytics (anonymized data)

Cookies and tracking technologies

We use cookies to:

• Improve site performance via LiteSpeed Cache

• Measure audience with Google Analytics (anonymization enabled)

• Provide you with faster and smoother navigation

By continuing to browse our site, you agree to the use of cookies. You can disable them at any time in your browser settings.

WhatsApp integration

We provide a WhatsApp contact button. By using it, you consent to communicating with us via this application, under WhatsApp’s privacy policy (Meta).

Your rights

In accordance with the GDPR, you have the following rights:

• Right to access your personal data

• Right to rectification or erasure

• Right to object to or restrict processing

• Right to data portability

To exercise these rights, please contact us at: [contact@patrimoinetours.fr]

Policy update

This policy may be modified at any time, particularly in the event of legislative or technical changes. The date of the update will be indicated at the top of the page.

Contact

If you have any questions about this policy or your personal data, please write to us at:

Patrimoine Tours

Email: contact@patrimoinetours.com